Welcome to Gravoon Design and Technology. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree, please do not use our site or services.

2. Services Overview

Gravoon Design and Technology provides creative, technical, and consulting solutions, including but not limited to web design, software development, graphic design, and digital marketing. All services are subject to availability and compliance with our policies.

3. Intellectual Property

All content on this website, including designs, text, graphics, logos, and images, is the intellectual property of Gravoon Design and Technology unless otherwise stated. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

4. User Responsibilities

• Users agree to provide accurate information when engaging with our services or submitting inquiries.
• Users must not use the website for any unlawful or unauthorized purposes.
• Users are responsible for maintaining the confidentiality of any account credentials and are fully responsible for activities conducted under their account.

5. Service Agreements

Specific terms for projects, including timelines, deliverables, and payment structures, will be outlined in individual agreements between Gravoon and the client. Clients are required to review and approve these agreements before work commences.

6. Payment Terms

• All services are billed as per the agreed-upon contract.
• Payments must be made within the specified timeframe.
• Late payments may incur additional fees or service suspensions.

7. Confidentiality

Gravoon Design and Technology values your privacy. Any information shared with us will be kept confidential and used solely for service delivery purposes in accordance with our Privacy Policy.

8. Limitation of Liability

Gravoon Design and Technology will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.

9. Termination

We reserve the right to terminate or suspend access to our website or services at any time, without prior notice, for conduct that violates these terms or is harmful to our interests or those of other users.

10. Modifications to Terms

Gravoon Design and Technology reserves the right to modify these terms and conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

11. Cancellation Policy

We follow a very transparent policies for our customers to provide them with the best experience and work:

1.  An order placed cannot be considered for cancellation after 12 hours of order placement. In case if team have initiated the work or once the customer communication is started with the team.
2.  No cancellations would be entertained for the services that our marketing team has offered to the customers on special occasions like new year, christmas, diwali, holi, thanksgiving etc.
3.  Once the customer paid, the amount cannot be returned back in any case and can only be adjusted for any future order within 120 days.
4.  Any issues raised on projects from customer would not be entertained if it is related to any third party service or software like hosting, domain, server, email, images, videos, plugins, etc. And in terms get such issues resolved by gravoon, an extra fee would be applicable to customer.
5.  In Case If You Have Not Received The Accurate Services As Promised Or Shown On Website, Then Bring The Problem In Our Support Team Or Sales Team Notice Within 24 Hours Of Receiving, And We Will Take An Appropriate Action On Same.

12. Refund Policy

We follow a very transparent policies for our customers to provide them with the best experience and work:

1.  By opting to our services and products, you are obliging to the policies of our business and industry. And as such, gravoon does not provide any provision for money back policy. If you are not satisfied with any of the product or service provided by our team then you must report your concern with the concerned customer service within 24 hours of opting. We will look into your concern fully and will take the most fitting course of step afterwards.
2.  As per the industry and business composition and structure, we provide a suitable process to the clients to pay for the next month’s services after evaluating the performance / result of the current and previous period. In accordance to the nature of the industry, we, or any other firm in the field cannot guarantee any exact ranking / traffic / sales. When you are paying for the next month, it specifies that you are satisfied and pleased with our service offerings to you till now.
3.  For any seo plan constituted and provided under the ‘guaranteed moneyback seo plan’, it needs to be implemented through a separate agreement and re-run policy to be eligible for the moneyback. The related terms and conditions for such plans can be checked on the moneyback seo page.

13. Contact Us

For questions or concerns about these terms, please contact us:
Gravoon Design and Technology
Email: info@gravoon.com
Phone: 9999118154
Address: Logix Technova, Noida Expressway, Block B, Sector 132, Noida, Uttar Pradesh 201301

Thank you for choosing Gravoon Design and Technology. Let’s create something amazing together!